Frequently Asked Questions
For all your answers
Arrival & Departure
Yes indeed, the Zoomers Brasserie is from the same owners and we therefore call it our ‘sister’. There is close cooperation with arrangements etc.
The hotel is situated at: Heereweg 84, 1901 ME Castricum. Plan here your route to the hotel.
You can check in from 3 p.m. onwards.
We desperately need the time to get your room in order, so unfortunately it can’t be earlier.
No, sorry. We desperately need the time to get your room in order, so unfortunately we can’t do it any earlier. You can check in from 3 p.m. onwards.
Check-out is always at 11 a.m. unless you have booked a late checkout (1 p.m.).
A late check out is until 1 pm. We charge EUR 35 for this for hotel rooms, and EUR 70 for a family room.
Have you booked breakfast? Then you are welcome to enjoy a delicious breakfast in our brasserie.
Monday to Friday between 8:00 a.m. and 10:00 a.m.
Saturday and Sunday between 8:00 a.m. and 10:30 a.m.
We charge EUR 35 for a late check out for hotel rooms, EUR 50 for the apartment and EUR 70 for a family room. Can you enjoy your stay until 1 p.m.!
At our Boshotel you can park for free. When you drive up the driveway you drive directly into our large parking lot. Here is plenty of room to park and unload.
By arrangement, you can store your luggage with us.
Bookings
Yes, our forest hotel is open all year round. Are you coming to stay with us?
No, there is no reception at our forest hotel. Guests book and pay online in advance and receive a personal access code for their room by email. During the day, until 6.00 pm, there is always someone available to assist you (by phone). If you wish, we can provide personalised advice and tips about the local area.
Our terms and conditions, our homepage and the confirmation email state that bookings are non-refundable. This means that once a booking has been made, no refund is possible and the payment is final.
Only if you have booked with flexible cancellation can you still cancel the booking within the specified time limit, in accordance with the terms and conditions.
Rooms
Yes, an extra crib can be placed for €25 per night.
Please note, you must contact the hotel directly about this. This can be done via telephone number: 0251 342383 or email: Boshotel@zoomerscastricum.nl.
Yes, all rooms have their own coffee maker and kettle. We provide the coffee and tea so you can recharge.
No way, all rooms have their own coffee maker and kettle and we provide the coffee and tea so you can recharge.
Yes, all rooms have a hair dryer.
Yes. Every room has one.
Yes. You can see this in the photos of our hotel rooms.
Yes and no. The suites have air conditioning, but the other rooms do not. However, fans are available. Fans are actually much more sustainable than air conditioning because they use far less electricity.
Hotel
Breakfast, lunch and dinner are served at our “sister” Hotel Brasserie Zoomers.
Please remember to make reservations before 3 p.m. if you want to be assured of a table!
Every monday evening the Brasserie will be closed. If you wish to have dinner, you can book a table on our restaurant at the beach.
Since you have your own access code you can enter and leave the hotel whenever you want. You don’t have to check in with us. However, when your stay is over you have to leave the room before 11 am that day.
Yes, we have a few rooms available for your four-legged friend on the ground floor. Please check the room descriptions to see which ones these are.
We have also drawn up a few rules to ensure everyone has a pleasant stay. Read them here.
No, smoking is not allowed for reasons of hygiene and allergies.
The HKliving products you see in the rooms are available to buy at our forest brasserie by the bar. Looking for more choice? You’ll find a much wider range in our shop beneath the beach hotel on the promenade in Castricum aan Zee. You can also buy online via www.zoomersaanzee.nl/shop
By arrangement, you can store your (electric) bike with us.
It’s in our DNA. Carina grew up here. We want to care for the environment and pass it on even more beautifully. Our hotel was therefore built to be energy neutral. We chose sustainable alternatives in the design and furnishings.
Our locations are perfect for photo shoots and brand presentations and is possible for a fee. If interested, please email Sijtske at sijtske@zoomerscastricum.nl.
